Cancellation policy - direct bookings only!
All cancellations must be in writing by email (email@example.com) or by post. Sorry we cannot accept verbal cancellations. All cancellation will be confirmed by email or post.
This policy only applies for bookings made directly with us, over the phone or through our website (www.kennard.co.uk). Please refer to the cancellation policy on your booking confirmation for reservations made through booking agents.
Booking directly with us is always the most economical way to gain more flexibility to amend or cancel your booking.